- 1.The information we gather
Our Company may gather information from customers in the following ways:
・Information provided through the inquiry form or registration form on our website
・Information provided during the purchasing of products and services
・Information gathered through website access logs and cookies
・Other information provided directly by customers
- 2.The use of gathered information
Our Company shall use the gathered information in the following ways:
・To provide products, services and customer support, including the distribution of information
・To provide important notifications and updated information to customers
・To improve or customize our website, and analyze its state of use by customers
・In accordance with legal requirements and regulations
- 3.The sharing and providing of information to third parties
Our Company shall not share personal information on customers with third parties. However, information may be shared with third parties under the following circumstances:
・When explicit consent is obtained from customers
・When the providing of information is necessary due to legal requirements or regulations
- 4.The protection of information and security
Our Company shall implement appropriate security measures and do our utmost to protect information on our customers. Access to personal information shall be restricted to authorized employees of Our Company, and those commissioned to provide services for relevant operations.
- ５．The international transfer of data
Our Company may sometimes transfer information on customers overseas. Appropriate legal safeguards shall be implemented in doing so to protect personal information.
- ６．The period of data retention
Our Company shall only retain information on customers for as long as it is necessary. We shall not retain personal information for extended periods of time, except when legally obliged to do so or it is necessary for business purposes.
- ７．Destination websites of given links
Our website may include links to the websites of third parties. Our Company shall not be held responsible for the gathering and use of information on the destination websites of links given on our website. Visitors to our website are asked to check the respective privacy policies of the destination websites.
- ９．The management of and access to personal information
Customers can exercise the following rights regarding their personal information:
・Request its verification, correction or deletion
・Withdraw consent for its use
・Restrict its gathering or use
Address：6393-45 Aji Town, Takamatsu City, Kagawa Prefecture 761-0130
Company name：FGROW JAPAN Co., Ltd.
President and Representative Director：Hiroaki Senda
Department in charge: Administration Department
Contact：Inquiries by email