FGROW JAPAN Co., Ltd. (hereinafter Our Company) prioritizes the protection of our customers’ privacy, and hereby promise the appropriate handling of personal information. This Privacy Policy applies to information gathered from customers by Our Company. See below for more details.

1.The information we gather

Our Company may gather information from customers in the following ways:
・Information provided through the inquiry form or registration form on our website
・Information provided during the purchasing of products and services
・Information gathered through website access logs and cookies
・Other information provided directly by customers

2.The use of gathered information

Our Company shall use the gathered information in the following ways:
・To provide products, services and customer support, including the distribution of information
・To provide important notifications and updated information to customers
・To improve or customize our website, and analyze its state of use by customers
・In accordance with legal requirements and regulations

3.The sharing and providing of information to third parties

Our Company shall not share personal information on customers with third parties. However, information may be shared with third parties under the following circumstances:
・When explicit consent is obtained from customers
・When the providing of information is necessary due to legal requirements or regulations

4.The protection of information and security

Our Company shall implement appropriate security measures and do our utmost to protect information on our customers. Access to personal information shall be restricted to authorized employees of Our Company, and those commissioned to provide services for relevant operations.

5.The international transfer of data

Our Company may sometimes transfer information on customers overseas. Appropriate legal safeguards shall be implemented in doing so to protect personal information.

6.The period of data retention

Our Company shall only retain information on customers for as long as it is necessary. We shall not retain personal information for extended periods of time, except when legally obliged to do so or it is necessary for business purposes.

7.Destination websites of given links

Our website may include links to the websites of third parties. Our Company shall not be held responsible for the gathering and use of information on the destination websites of links given on our website. Visitors to our website are asked to check the respective privacy policies of the destination websites.

8.The use of cookies and tracking technology

Our Company may use cookies and tracking technology on our website and online services. Information gathered through such technologies shall be managed appropriately in accordance with our Privacy Policy.

9.The management of and access to personal information

Customers can exercise the following rights regarding their personal information:
・Request its verification, correction or deletion
・Withdraw consent for its use
・Restrict its gathering or use
・Make inquiries regarding the Privacy Policy or submit complaints

10.Amendments to the Privacy Policy

Our Company may make amendments to the Privacy Policy. Customers shall be notified through our website or contacted directly in the event of significant changes being made to it.

Customers with any questions regarding our Privacy Policy are asked to contact us via the information provided below:
Address:6393-45 Aji Town, Takamatsu City, Kagawa Prefecture 761-0130
Company name:FGROW JAPAN Co., Ltd.
President and Representative Director:Hiroaki Senda
Department in charge: Administration Department
Contact:Inquiries by email